Lead time for In-Stock Inventory /Custom Items

In-stock inventory items will be shipped within 2 – 3 business days from date of order. Custom products have a 3-4 month lead time for fabrication and then will be shipped within 2 – 3 business days upon completion. Local delivery was excluded.

Free Local Pickup

Free local pickup is available to any customer at the following location:

510 Washington Blvd, Montebello, CA 90640

The Lion Iron Doors warehouse is open from 10 AM PST to 6 PM PST Monday through Friday.

Customer will be notified when their order is ready for pickup. Once customer has been notified that order is ready, customer will contact Lion Iron Doors warehouse and inform company of the pickup date. Lion Iron Doors will prepare the order for pickup and complete a BOL for the order.

LTL Truck Deliveries

If customer requests that order be shipped to their respective destination, then Lion Iron Doors will prepare and ship by common carrier. The shipping fees are determined by the weight, size (dimensions) and final destination of the order. Upon request, a quote for shipping fees will be provided at the time of the quote/order. . Customer will provide the address of the destination of the product.

Please Note: The customer is solely responsible for any costs or fees for delivery of product, including but not limited to storage and re-delivery if customer is unable to receive product when delivered. by the common carrier. The common carrier will contact the customer directly in order to schedule the delivery. For your convenience, a tracking number and any other delivery information will be provided the customer once the order ships from Lion Iron Doors. Your shipment will be shipped upon your approval. If for any reason you cannot accept delivery of the door when it arrives at the designated address you will be responsible for any storage fees and redelivery fees charged by the shipping company. If storage and redelivery fees are charged by the common carrier, they will need to be paid prior to authorization for the redelivery of the order.

At the request of Lion Iron Doors, the common carrier will provide a lift-gate for the shipment. All residential deliveries will require customer to have a minimum of 2-4 able bodied persons onsite to off-load the product depending on the size of the order. While the common carrier may be able to use the lift gate, it should be noted that it is against LTL Safety Guidelines for the common carrier to operate a lift gate if there is any overhang of the product. Most of our products are longer than any standard lift gate, this is the reason that we indicate that you will need 2 – 4 able bodied persons on site to off-load from the truck. It is at the discretion of the driver to determine if the lift gate can be safely operated for unloading. . It is the customer's responsibility to provide sufficient assistance to unpack the crates and take the product to the designated area. Please note that this is a physical job requiring two or more people in good physical condition.

Business/commercial deliveries may not have a lift gate. All products will be delivered curbside or to a loading dock. If a loading dock is not available, a forklift maybe necessary. Please keep in mind that the products being delivered will not be unpacked, set up, or placed in a particular area within your business.

Please Note: It is important to note that the customer does not pay any amount to the delivery personnel at the time of delivery or at any other time. Lion Iron Doors is responsible for collecting any additional fees from the customer and then remitting to the shipping and delivery vendors. Any and all payments made by the customer directly to the common carrier or its representatives, for any additional or existing services, will be at the customer’s sole discretion. Customer agrees and understands that Lion Iron Doors will not refund such payments to customer.